Hotstar UK membership, customer support full details

Hotstar app was launched in the UK in Sept 2018. After the UK launch, its available in four countries USA, UK, Canada and India. Though, Hotstar membership plans are non-transferable. It means if a user subscribes to Hotstar USA, he can not access Hotstar India content. If Hotstar USA subscriber moves to India, He needs to cancel his USA membership and subscribe to Hotstar India memberships. This is the reason Hotstar has different membership plans for its users and different content. In this post, I am going to share details of Hotstar UK.

Hotstar membership plan in the UK

Unlike India, Hotstar has two membership plans in the United Kingdom. Hotstar has mainly three plans in India, Basic, VIP and premium. While it has sports & entertainment monthly and annual subscription plans in the UK. Hotstar UK memberships plans are cheaper as compared to the USA plans. The details are given below:-

  1. Hotstar monthly plan costs £11.99 per month.
  2. Hotstar annual pack costs £ 59.99 per year.

The annual pack is almost 65% cheaper and offers similar content and user experience offered in the monthly plan. I will recommend subscribing to Hotstar annual plan to save £ 84. This fee doesn’t include taxes. Hotstar offers 48 hours of time to subscribers to cancel their membership and get a full refund.
Full refund within 48 hours of the subscription is also available in Hotstar membership plans of USA, Canada and India.

After 48 hours of subscribing Hotstar package, the user can cancel but will not get a refund. Hotstar sends a payment reminder to its subscribers three days prior to the billing date. Users can cancel a subscription at any time.

Hotstar Customer service

Hotstar currently offers email support for its subscribers in the UK. The subscriber can mail query/complaint to UK@hotstar.com Apart from email support, subscribers can contact the official Facebook page and twitter handle to get their issue resolved. Official homepage links are given below:-

  1. Hotstar Twitter
  2. Hotstar facebook

How to watch Hotstar in UK

To watch Hotstar in UK, user needs to subscribe to Hotstar monthly or yearly pack. Go to Hotstar UK homepage and click to sign up button. Once you click on sign up button, it will ask you to fill up email address and password.Hotstar UK Sign up

Also read
Hotstar customer care service in USA, Canada & India

After entering the email address & password, check the terms & condition box. Click create account button. Thereafter user will be redirected to next page.Hotstar UK Subscription feeAs we told earlier, Hotstar UK plans start from £11.99. The user needs to click on Choose your plan button and will be redirected to the subscription plans page.
On the subscription plan page, the user will choose between monthly and annual plans
.Hotstar UK Membership planBoth plans offer same content. Hotstar plans offer Cricket, Hockey, Kabaddi, Football, Badminton matches, Bollywood movies, Star Network TV serials in different languages, Hotstar special serials, Hollywood movies and much more.
Select one plan between these two and click the Start Subscription button. The user will be redirected to the payment page.Hotstar paymentOn the payment page, the user requires to fill up credit or debit card number. Users can also apply Hotstar coupon code to avail discounts in subscription fees.
This is the correct way to subscribe to Hotstar UK. Hotstar offers limited content in the UK audience as compared to Indian subscribers.
Users can watch Hotstar India from the UK through VPN.
You can get more info about How to watch Hotstar outside India free in our previous post.
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2 thoughts on “Hotstar UK membership, customer support full details

  1. how can i reedem the $30 on the yearly subscription that i have just purchased a few days ago MKWNZF7Q5Da0
    how cna i have suvtitles for RADHA KRISHNA in English

    1. Thank you Sarmista for your query. You can redeem coupon while purchasing subscription plan. You can not redeem it after few days.
      We are going to post a separate article for enabling & disabling subtitles for hotstar programmes.

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